Refund Policy

We strive to ensure customer satisfaction with every purchase made on our website. If you are not satisfied with your purchase, please review our refund policy outlined below.

Eligibility for Refunds

To be eligible for a refund, your request must meet the following criteria:

• The product must be returned within 30 days of purchase.

• The product must be unused, undamaged, and in its original packaging.

• Proof of purchase, such as a receipt or order confirmation, must be provided.

Non-Refundable Items

Certain items are not eligible for refunds, including:

• Digital products that have been downloaded or accessed.

• Customized or personalized items.

• Sale or clearance items.

Refund Process

To request a refund, please contact our customer support team at daastan.shop.pk@gmail.com with your order details. Upon approval, we will process your refund to the original payment method within 7-10 business days.

Exchanges

If you received a defective or incorrect product, we offer exchanges at no additional cost. Please contact us to arrange the return and replacement.

Shipping Costs

Refunds do not include shipping fees unless the refund is due to an error on our part. Customers are responsible for the cost of return shipping.

Changes to This Refund Policy

We reserve the right to update this policy at any time. Changes will be effective immediately upon posting.